Privacy Policy
Effective Date: 07/13/2025

At Alura Wellness Spa, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website, use our services, or communicate with our team.

1. Information We Collect We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Health Information: Information voluntarily submitted via intake forms or during consultations.
Appointment & Payment Details: Date of service, service type, billing information.
Website Usage Data: IP address, browser type, pages visited, and interactions through cookies and analytics tools.

2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide personalized care and treatment recommendations
Communicate with you about services, updates, and promotions Improve our website and client experience
Comply with legal and regulatory obligations
We will never sell or rent your personal information to third parties.

3. Protection of Your Information
We implement a range of administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.
All health-related information is stored securely in accordance with HIPAA standards when applicable.

4. Sharing Information
We may share your information only in the following cases:
With service providers who assist in scheduling, communications, or processing payments
With your explicit consent
If required by law or to comply with a legal obligation

5. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and monitor site performance.
You may choose to disable cookies through your browser settings.

6. Your Rights You have the right to:
Access, update, or correct your personal information
Request that we delete your data (subject to legal or medical recordkeeping requirements)
Opt out of marketing communications at any time To make such requests, please contact us at info@alura-wellness-spa.com.

7. Third-Party Links Our website may contain links to third-party sites.
We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

8. Children’s Privacy
Our services are not intended for children under the age of 17. We do not knowingly collect information from minors without parental consent.

9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact:

Alura Wellness Spa
info@alura-wellness-spa.com
509-385-5883